Shipping & Returns
TRACKING YOUR ORDER
All our orders are shipped using a trackable service. For a delivery update, please log on to the relevant carrier’s website and enter the tracking reference provided on the dispatch confirmation email. Alternatively, you can log into your account to track your order delivery progress.
ORDERS SHIPPED FROM THE UK
All Sophiesticated Hair orders require a signature on receipt. If nobody is home to sign, your order will be returned to the carrier’s local depot and instructions will be left regarding redelivery.
Unfortunately, we’re unable to amend or cancel a placed order.
ORDERS OUTSIDE THE UK
We deliver to most international destinations
For some international destinations we can only offer express delivery.