Shipping & Returns

DELIVERY TIMINGS

Destination Processing Times Delivery window Cost Signature Required? Carrer
UK

Bundles : 3-5working Days

3-5 Days £3.99 Yes Royal Mail
Wigs : 7-10working  Days 3-5 Days £3.99 Yes Royal Mail
Europe Bundles : 3-5 working Days 5-7 Working Days £18 Yes Royal Mail
Wigs : 7-10 working Days 5-7 Working Days £18 Yes Royal Mail
International * Bundles : 3-5 working Days 5-7 Working Days £18 Yes Royal Mail
Wigs : 7-10 working Days 2-5 days

£49 Yes DHL

TRACKING YOUR ORDER

All our orders are shipped using a trackable service. For a delivery update, please log on to the relevant carrier’s website and enter the tracking reference provided on the dispatch confirmation email. Alternatively, you can log into your account to track your order delivery progress.

ORDERS SHIPPED FROM THE UK

All Sophiesticated Hair orders require a signature on receipt. If nobody is home to sign, your order will be returned to the carrier’s local depot and instructions will be left regarding redelivery.

Unfortunately, we’re unable to amend or cancel a placed order.

ORDERS OUTSIDE THE UK

We deliver to most international destinations

For some international destinations we can only offer express delivery.